Cogspring
GEORGE TOWN · PENANG
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LEGAL DOCUMENT

Cookie Policy

Cogspring  ·  Lot 8-3A, Lebuh Pantai, 10300 George Town, Penang
Last Updated: 12 May 2025

What Are Cookies?

Cookies are small text files that a website places on your device when you visit. They help the site remember information about your visit — such as your language preference or whether you have already accepted our cookie notice — so that you don't need to repeat those choices each time you return.

Cookies do not contain personal information by themselves, though they may be associated with personal information you have provided elsewhere on the site. They cannot run programs or deliver viruses to your device.

This policy explains which cookies the Cogspring website uses, why we use them, and how you can control them. If you have questions, please contact us at [email protected].

Cookies We Use

Essential Cookies
Always active

These cookies are necessary for the website to function. They enable core features such as storing your cookie consent choice and maintaining site security. They cannot be switched off because the site would not work properly without them.

Examples: cookieConsent (consent record)  ·  Session identifier
Analytics Cookies
Optional

These cookies help us understand how visitors use our website, so we can improve it. They collect information such as which pages are visited most often and whether visitors receive error messages. All information collected is aggregated and anonymous.

Examples: Google Analytics (_ga, _gid)  ·  Page view counters
Marketing Cookies
Optional

These cookies are set by advertising partners and may be used to build a profile of your interests and show you relevant advertisements on other sites. They do not store personal information directly, but work by identifying your browser and device.

Examples: Facebook Pixel  ·  Google Ads conversion tags
Preference Cookies
Optional

These cookies allow the website to remember choices you make (such as your region or language) and provide enhanced, more personalised features. They may also be used to provide services you have asked for, such as watching a video.

Examples: Language preference  ·  Display settings

Third-Party Cookies

Some cookies on our website are placed by third-party services. These include:

  • Google Analytics — measures website traffic and user behaviour. Data is processed by Google LLC. See Google's privacy policy for details.
  • Google Ads — conversion tracking to measure enquiry form submissions. Data is processed by Google LLC.
  • Meta (Facebook) Pixel — may be used to track visits for remarketing purposes. Data is processed by Meta Platforms Inc.

We do not control third-party cookies and are not responsible for those third parties' privacy practices. Please review their privacy policies directly for more information.

How Long Do Cookies Last?

Session Cookies

Temporary. Deleted automatically when you close your browser. Used for basic site functionality during your visit.

Persistent Cookies

Remain on your device after your browser closes, until they expire or you delete them. Typical durations: 30 days (preferences), 13 months (analytics), 90 days (marketing).

Managing Cookies in Your Browser

You can also control cookies directly in your web browser. The steps differ by browser — expand the section relevant to you below.

Google Chrome
  1. Open Chrome and click the three-dot menu in the top-right corner.
  2. Select Settings, then scroll down to Privacy and security.
  3. Click Cookies and other site data.
  4. Choose your preference: block all cookies, block third-party cookies, or allow all cookies.
  5. To delete existing cookies, click See all cookies and site data and remove as needed.
Mozilla Firefox
  1. Open Firefox and click the hamburger menu (three horizontal lines) in the top-right.
  2. Select Settings, then click Privacy & Security in the left sidebar.
  3. Under Enhanced Tracking Protection, choose your protection level.
  4. Scroll to Cookies and Site Data to manage or clear stored cookies.
  5. Click Manage Exceptions to allow or block cookies from specific sites.
Apple Safari
  1. Open Safari and click Safari in the menu bar, then select Settings (or Preferences on older macOS).
  2. Click the Privacy tab.
  3. Under Website tracking, check Prevent cross-site tracking to block third-party cookies.
  4. Click Manage Website Data to view and delete stored cookies by site.
  5. On iPhone or iPad, go to Settings > Safari and look under Privacy & Security.
Microsoft Edge
  1. Open Edge and click the three-dot menu in the top-right corner.
  2. Select Settings, then click Cookies and site permissions.
  3. Click Manage and delete cookies and site data.
  4. Toggle options to block or allow cookies, and use See all cookies and site data to remove specific cookies.
  5. Edge also has a Tracking prevention option under Privacy, search, and services.

Mobile browsers: On mobile devices, cookie settings are typically found under your browser's Settings or Privacy menu. Note that disabling all cookies may affect how some websites display or function.

Your Rights

Under the Personal Data Protection Act 2010 (Malaysia), you have the right to:

  • Withdraw your consent to optional cookies at any time, using the preference controls above.
  • Access information about the personal data we hold about you.
  • Request correction of inaccurate personal data.
  • Object to the processing of your data for direct marketing purposes.

Disabling optional cookies may affect some website functionality, but essential features will continue to work.

To exercise your rights or ask questions about this Cookie Policy, contact us at [email protected].

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